At Mallu’s Spices Online, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from mallusspicesonline.com.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
-
Name
-
Email address
-
Phone number
-
Shipping and billing addresses
-
Payment information (processed securely via third-party gateways)
-
IP address and browser/device details
2. How We Use Your Information
We use your information to:
-
Process and fulfill your orders
-
Communicate order updates and offers
-
Improve website functionality and customer service
-
Prevent fraud and secure our platform
-
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share it only with:
-
Trusted service providers (payment gateways, shipping partners)
-
Government authorities, when required by law
All third parties are obligated to protect your data.
4. Payment Security
We do not store any card or banking information. All payments are securely handled by trusted third-party gateways like Razorpay, PayPal, or Stripe using SSL encryption.
5. Cookies and Tracking
Our website may use cookies to improve user experience and track performance. You can disable cookies in your browser settings if preferred.
6. Your Rights
As a user, you have the right to:
-
Access or update your personal information
-
Request deletion of your data (where legally applicable)
-
Opt out of promotional emails at any time
To make any request, email us at mallusspicesonline@gmail.com
7. Data Retention
We retain your information only as long as necessary to fulfill your order and comply with legal or tax obligations.
8. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18. If we become aware of such collection, we will delete it immediately.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new “Effective Date.”